Member Prize Operations
Monthly Draw
Review eligibility, run the scheduled draw safely and track winner notification and dispatch.
Second security gate
The private secret URL was accepted. Enter your Orbit Admin username and password to continue.
Access requires both the existing secret URL and an authenticated Admin account. Sessions expire automatically.
Backend version loading
See what needs your attention, then get straight to the job.
Sales Health
Customer-facing paid journeys belong on Home so problems are visible before you open Tickets.
Members
Fulfilment
Tasks
All operational actions are managed in the Task Centre.
Checking tasks…Fix incomplete addresses and retry validation here before purchasing postage. No parcels have been removed.
Generated postage
Every monthly, loyalty and prize label currently recorded by Orbit, with direct access to the generated postage label.
Points redemptions
Physical rewards bought with points. Completed orders leave this queue automatically.
Winner fulfilment
Monthly Draw, Golden Ticket and manually awarded prizes.
Member Prize Operations
Review eligibility, run the scheduled draw safely and track winner notification and dispatch.
Eligible Members
Active members and their current monthly draw eligibility. Excluded members are highlighted clearly and cannot be selected as a winner. Search is read-only; eligibility controls are explicit.
Automatic monthly draw
Review the fixed monthly schedule and open the protected configuration card directly. Orbit draws always run on the 15th when automatic draw is enabled.
Monthly Draw Automation
Review the next scheduled draw, automation state and recent draw runs without exposing unrelated scheduler jobs.
Completed draws
Review winners, notifications and prize fulfilment.
Golden Tickets
Create a new Golden Ticket prize independently from the monthly draw.
Golden Tickets
Manage active tickets and redeemed claims.
Golden Tickets
Review completed, expired and retired Golden Tickets.
Golden Ticket
Publishes on the 20th of the previous month. Existing saved prize content is preserved when no published schedule replaces it.
Choose a month to see when this prize goes live.
Monthly Draw
The completed draw/result remains the active member card through month end. On the 1st, the prepared next prize becomes current and the following Admin-only prize rolls into Coming Next Month.
Choose a month to see when this prize goes live.
Member Operations
Search a member once and see their status, payment path, fulfilment, rewards, Golden Tickets, support and timeline in one admin view.
Member Operations
Preview billing quantity first, then add only missing Orbit membership seats without changing Recharge billing.
Recharge Membership Reconciliation
Use this when Recharge billing quantity and Orbit membership cards do not match. Check first, then reconcile only missing Orbit membership seats. This tool never changes Recharge quantity or creates another Recharge subscription.
Billing Integrity
Checks pending £1 members against the actual queued Recharge Charge. Orbit's expected date is not treated as provider proof.
Member Archive
Archived members are removed from operational views but remain fully recoverable.
No Member Selected
Testing Tools
Search a test member, reset their event tickets or check-ins, and force Active/Pending states without using raw backend URLs.
Canonical Admin Runtime
This is populated by the JavaScript file that actually executes in this browser. A Shopify file merely existing is not sufficient proof.
Reset Ticket Claims lets the member claim the same event again. Reset Check-Ins keeps tickets but clears door-scan history.
Send one non-payment magic-link test email to an address you control. The send is recorded in the Communications log.
Turn fake Royal Mail labels on/off here without touching Render. When active, Orbit bypasses ShipEngine and spends £0.
Maintenance tool for older Eventbrite add-on scans that showed CLAIMED on the Scanner but were not reflected in Attendance. Preview is read-only and repairs only unique proven matches.
Create complete test members directly in Orbit OS with address, route, stage and optional monthly pack.
Fulfilment History
This area is now reserved for shipped/fulfilled parcels, tracking numbers and postage-label lookup by member name or member number. Active work has moved to Shipping.
Marketing
Send a clear announcement to members in their Orbit inbox, with optional email delivery.
Every member is subscribed automatically unless they use a valid unsubscribe link. Essential service emails are never disabled here.
Resend Receiving
Catch-all mail received by the Orbit Collectors Club and Orbit Show Tickets domains. Replies are explicit operator actions and are sent through Resend.
Workspace Email
Loading this workspace’s production email catalogue…
Vendor Club · Orbit Card Show
These templates use the shared live Vendor Club renderer. Approval controls remain protected and test-send requires an explicit address.
Load templates to preview and approve them.
Exact renderer preview
Delivery history
Current message outcomes, with the original send attempts preserved underneath.
Live Website Publishing
Replace storefront images from Orbit OS. Saving publishes the new revision to the live Shopify website.
Vendor CRM
Search the complete vendor history by business, name, email, phone, event or order number. Open a customer for bookings, notes and communications.
Loading customers…
Vendor loyalty
Canonical Vendor accounts, Vendor Points, Account Credit, verified mobiles, referrals, support and reward-funded bookings.
Vendor Club accounts have not been loaded yet.
Card Shows · Vendor Club
Conversations with your vendors. Live requests remain linked to Card Shows tasks.
No support requests loaded.
Select a support request to read the conversation and reply.
Card Shows · Vendor Club
Clear everyday controls, truthful delivery history and a separate place for launch follow-up.
Your Vendor Club is live
Manage rewards, account access and support in their own sections. Individual points and Account Credit remain on the canonical vendor customer card. Launch history and an optional, separately approved reminder live in Launch & Reminders.
Applies to future qualifying activity only. Existing ledger entries and fixed redemption values are preserved.
Fixed rules: 1 point = £1 toward Orbit vendor table bookings. Points never expire. These rules cannot be edited.
Account access
Open the public pages, inspect a real account with an audited Admin session, or use the isolated Test Vendor Sandbox.
Safe functional testing
Use one synthetic Vendor account to test profile setup, mobile verification, support, referrals, QR codes, points and table booking without changing live vendor counts, official bookings or Shopify inventory.
Private read-only checks for the Shopify connection and stock mapping. Choose a vendor here, independently of the archived launch campaign. No booking, inventory adjustment or email is created.
Deterministic checks
Checks ledger totals, future-booking launch credit, refunds, Vendor Account Credit reservations and reward consistency. No AI decides balances.
Optional follow-up · separate approval
Keep the original launch intact. Preview a single follow-up to eligible original recipients who have not activated their Club account.
Nothing is scheduled. Opening this page does not send email.
One-off campaign · preserved evidence
Only the original frozen launch recipients are included. A failed attempt is not necessarily an unsent invitation. Accepted and delivered are different outcomes.
Open this tab to read the original campaign. Nothing is sent.
Already accepted or delivered messages are never resent. Bounces, complaints, unknown outcomes and expired idempotency windows require review. Only proven quota-rejected original recipients with unchanged approved details can be retried.
Read the report first. No automatic recovery is performed.
The original expected 183-person list is not available in this comparison. Current eligibility can change after launch, so a current comparison alone cannot identify the historical difference.
Preserved for audit and exceptional repair. This does not send invitations and requires a fresh dry run and explicit confirmation.
Launch migration
Credit every eligible confirmed paid booking for an event that has not taken place yet, regardless of calendar year. Past events receive no retrospective points.
This is separate from the one-off launch. Its saved setting is never changed by visiting these pages or installing a release.
Separate from Vendor Points
View and manage each vendor’s credit from their customer card. The existing credit ledger shows the source, reservations, spend and returns.
Points and credit are not interchangeable. Part-credit bookings continue through the existing secure Shopify checkout.
Vendor Club messages only
See the final outcome for each message. Earlier attempts stay underneath for audit.
Run the next shows
One clean card per show. Open an event to manage bookings, extras, venue/setup information, table allocation, communications and costs.
Loading live events…
Vendor briefings
Select an event and maintain the saved custom briefing text here. Preview, test send and batch send remain on the Live Event.
Financial archive
Each past show becomes its permanent financial and operational record: vendor income, ticket income, expenses, documents and final profit or loss.
Loading past events…
Show layout
Select an upcoming event, allocate vendors to tables and print the finished show package.
Drag a vendor onto the first table. Orbit allocates the correct number of nearby table slots for 2, 3 or more table bookings.
Event records
Invoices, receipts, contracts and other files stay tagged to the canonical event.
Select an event to view its documents.
Reusable venue intelligence
Store venue-specific arrival information and floor plans once, then reuse them on every show at that venue.
No venues loaded.
Reusable show policy
Edit the single rule set automatically included in every Vendor briefing. Venue-specific rules remain in each Venue Master Record.
All Orbit shows
One reusable rule set for every Vendor briefing. Venue-specific rules stay inside each Venue Master Record.
Exceptions only
Orbit automatically links confident records. Anything it cannot safely identify appears here for one-click confirmation instead of being silently guessed.
No reconciliation data loaded.
Customer identities
Review possible duplicate vendor identities in one dedicated workspace. Orbit never merges automatically; Shopify source orders remain untouched.
Loading possible duplicate customer records…
Operational audit
One operational history of Vendor booking changes with controlled follow-up actions. Shopify source orders are never rewritten.
No booking changes loaded yet.
Vendor workspace data will load here.
Data source
The original Shopify order is immutable source history. Operational transfers, merges and event reconciliation happen in Orbit without rewriting Shopify.
Shopify sync
Normal sync requests only new or changed data since the last successful cursor. Full resync is deliberately separate and should only be used for repair.
Load the Vendor workspace to inspect the historical import.
Underlying source records
Historical Shopify rows stay available without rendering hundreds of records at once. Search when you need an old order.
Search to inspect stored Shopify order history.
Finance
The canonical Vendor past-event archive lives here for financial review. Vendor navigation now stays focused on current operational work.
Loading past-event financials…
Read website traffic and the relevant business records for orbitcollectorsclub.com. Product totals and website-attributed activity are labelled separately.
Membership billing forecast
Expected membership billing only. Ticket sales and unrelated cash are deliberately excluded.
Marketing attribution
This shows stored attribution counters associated with the selected website. These are not deduplicated paid-order totals. If the table is empty, Orbit has not yet received attribution records for the selected period.
Orbit uses UTM source/campaign data, referral links and recorded conversions. GA4 and Meta reporting are separate connections and become live when their API credentials are configured.
Search visibility
Direct Search Console performance for the website selected at the top of this workspace.
Performance & Analytics · website traffic
Live read-only Google Analytics reporting for the selected Orbit website. This view cannot edit GA4, Meta, checkout or storefront tracking.
Content
Acquisition
Behaviour
Analytics · commercial outcomes
Commercial records and website-attributed activity for orbitcollectorsclub.com. Missing attribution is not guessed.
Acquisition
UTM source/medium, Facebook click IDs or external referrer captured before the paid Orbit order.
Campaigns
Campaign-tagged paid Orbit orders. Untagged sales remain visible rather than being silently attributed.
Landing pages
Landing page captured by Orbit's existing ticket checkout attribution payload.
Events
Paid Orbit Ticket Centre orders only. Eventbrite remains excluded from this population.
All Club signup routes, including events. This is not a payment ledger or a website-only conversion count.
Only records with this website's absolute landing-page URL are included. Unknown destinations remain unassigned. These captured counters are separate from paid product sales.
GA4 context
Use this alongside captured paid-order sources to understand traffic volume. It is deliberately not joined into a fake person-level attribution model.
Analytics · four websites
The selected website profile is shown below. Google authorization and setup controls are shared across the Orbit sites; changing the website selector saves no settings.
www.orbitcardshow.co.uk
www.orbitshowtickets.co.uk
www.orbitcollectorsclub.com
cardshowindex.co.uk
Shared Google authorization
GA4 and Search Console are authorized separately. Connecting Search Console does not expand or alter Orbit's existing Analytics read-only token.
Search Console
Verify all 4 root domains, then connect Orbit once.
sc-domain: values, choose Connect Search Console read-only, then check all 4.orbitcardshow.co.ukOrbit property: sc-domain:orbitcardshow.co.ukNot checkedorbitshowtickets.co.ukOrbit property: sc-domain:orbitshowtickets.co.ukNot checkedorbitcollectorsclub.comOrbit property: sc-domain:orbitcollectorsclub.comNot checkedcardshowindex.co.ukOrbit property: sc-domain:cardshowindex.co.ukNot checkedPerformance · Analytics
The selected website's Pixel profile and diagnostics are shown below. Shared isolation checks are explicitly labelled. Changing the website selector does not change tracking settings.
Orbit Card Show
Collectors Club
Orbit Show Tickets
Orbit-owned checkout tracking
Orbit now sends authoritative ticket InitiateCheckout when a genuine Shopify ticket checkout is created, using browser + CAPI deduplication on the dedicated Orbit Show Tickets dataset. The Shopify Customer Event pixel remains secondary telemetry only. Paid Purchase remains authoritative from Orbit's Shopify webhook.
Safe order: prove the authoritative Orbit Show Tickets browser + CAPI checkout path first. The existing V448.6+ Shopify telemetry pixel may remain connected and does not need reinstalling for V448.7. Only after Acceptance passes should the native Facebook & Instagram data sharing on the Collectors Club Shopify store be disabled. Do not change unrelated Shopify/Meta connections.
Server-side proof
Shows Orbit's persisted Meta CAPI send results without exposing the access token. Use this to prove InitiateCheckout/Purchase reached Meta and to diagnose a failed server send without guessing.
Club server-side proof
Shows Meta's actual API receipt for each Club Purchase: accepted event count, HTTP response, exact test code and duplicate requests prevented. A receipt proves API acceptance, not visibility in Meta Test Events or advertising attribution. Free orders are excluded. No access token is shown.
Live production check
Orbit fetches the real public HTML and checks whether either business dataset appears on the wrong domain, including store-wide Shopify app-managed Web Pixels. The Ticket domain is served by the Collectors Club Shopify store, while show advertising belongs to the dedicated Orbit Show Tickets dataset. Orbit therefore verifies the business boundary independently of Shopify's store-wide pixel scope.
Orbit’s public tracking loader selects the website profile and Meta Pixel by hostname. Saving here updates the same canonical tracking settings used by System → Analytics & Pixels.
A chronological feed of meaningful membership, sales, communication and fulfilment activity.
Performance · SEO
Work on the public pages that matter to Orbit. Private Admin and Members Area pages are permanently excluded from indexing and from this list.
Search listing
—
Meta description preview.
Google organic search
Choose one Orbit website. Rankings come directly from Search Console; traffic comes from that website's own GA4 property.
The actual Google searches producing impressions and clicks.
Pages with Google organic impressions, clicks, click-through rate and average ranking position.
Google Search Console
Shopify already creates sitemap.xml for each website. You do not need to generate or upload a sitemap file.
Infrastructure hygiene · controlled retention
Measure first, retain only useful engineering history, and never touch business data.
Cleanup removes only old screenshot/evidence blobs and old release payload/snapshot bytes. Development Notes, deployment history and all business/customer data stay.
Largest collections first. Only a narrow engineering-history allowlist can ever be pruned by this tool.
System Settings
Connections, automation and protected maintenance tools grouped by job.
Settings Overview
Each settings area now opens on its own. Nothing is changed until you use a control inside that page.
Backend
Checks whether Orbit OS can reach the live API that powers every admin function.
MongoDB
Shows the database used by Orbit OS, live latency and whether reads are succeeding.
Credentials remain masked. Destructive database controls are intentionally unavailable in Admin OS.
Scheduler
Checks the automation runner and directs you to the controls for scheduled jobs.
Shipping & Labels
Test mode, ShipEngine access and the saved postage service directly control the Labels health card.
Monthly Draw
The draw health card is healthy only when global automation and the monthly draw job are both enabled.
Shopify
Checks the connected store, checkout access and ticket data connection.
Recharge
Checks whether Orbit can read subscription and customer billing data from Recharge.
Eventbrite
Checks the connected account, synced events and the latest event data refresh.
Security
The secret URL remains required. These accounts provide the second username/password gate and role-based access.
Change roles, disable access or reset a password.
Analytics & Pixels
Manage the global Google Analytics Measurement ID and separate Meta Pixels for Collectors Club and Ticket Site traffic.
If you do not already have Google Analytics, create a free GA4 account/property first. In Google Analytics go to Admin → Data streams → Web, open your website stream and copy the Measurement ID. It starts with G-. Paste only that ID above — Orbit installs the tag for you.
In Meta Events Manager, choose Connect data → Web and create or select the dataset/pixel used for Collectors Club advertising. Copy its numeric Dataset ID / Pixel ID and paste it above.
Open Meta Events Manager ↗Create or select a separate Meta dataset/pixel for Orbit Show Tickets, then paste that numeric ID into the Ticket Site field. This keeps ticket advertising data separate from Collectors Club advertising.
Open Meta Events Manager ↗After saving, visit each site once and use GA Realtime / Meta Events Manager Test Events to confirm activity. Meta may call the Pixel a dataset; the dataset ID is the same as the Pixel ID.
Resend
Checks whether Orbit can deliver member, ticket, support and operational emails.
Scanner
The scanner depends on a healthy backend and MongoDB connection before a ticket can be checked in.
Testing
Recovery tools and simulations belong in Testing, away from normal operations.
Launch Reset
Clears internal Orbit OS operational data before final launch testing. It preserves templates, monthly content, product mappings, event configuration, settings, automation rules and shipping configuration.
Preserved internal collections: Load preview to confirm.
Member Messages
Read member messages, review open conversations and reply from Orbit Command Centre. Buttons now show working states while loading.
Manage Orbit show records, Eventbrite setup and public ticket configuration for upcoming events.
Monitor all ticket sources, live check-ins, door attendance and event revenue for each prepared event.
Event planning
Plan Orbit dates alongside major card shows. Our Directory supplies nearby show dates. Booking checks run only when you ask.
On-demand check
Checks our CardShowIndex records and saved Orbit bookings for these dates. Shows within 50 km are highlighted; unchecked records and unknown distances stay visible.
Your planning layer
Save the checked date to the Admin calendar. This does not publish an event, create tickets or contact the venue.
Ticket Operations
Search permanent Orbit ticket-order records, resend issued tickets and repair fulfilment safely. This module contains no member parcel controls.
Ticket Promotions
Create, expire and disable promotional codes used by the public Orbit Ticket Centre.
Promotions
Create percentage discount codes for the public Ticket Centre. 100% codes create a free checkout. Existing environment test codes can be disabled here as well.
Daily Operations
One prioritised queue for customer, ticket, parcel, communication and stock issues.
Members Club Assets
Upload once, preview, tag and reuse Members Club images across newsletters and managed website slots.
Ask Orbit, find agents quickly, review evidence and control AI work without giving it unrestricted production authority.
Intelligence command centre
Orbit Intelligence continuously monitors approved read-only signals. Engineering, QA, Security, Development, event, support, finance, marketing and promotion agents can investigate evidence or prepare bounded drafts. V557 automatically schedules routine Intelligence work but still has no general agent staging or production-execution service, so agents cannot edit source, send to customers, change providers, deploy or alter protected production state.
Needs your attention
Only a short high-signal summary lives on Overview. Use Findings for the full queue.
Run Engineering Review to create evidence-backed recommendations.
Recent activity
No Intelligence activity loaded yet.
Cost & execution
Provider-reported usage, effective Batch/Flex estimates, execution modes and model routing live here so Overview stays focused on what needs attention.
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Batch worker
Development/Roadmap dossier enrichment can be coalesced into OpenAI Batch. Orbit never falls back to standard-rate execution when a Batch submission fails.
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Model routing
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Automatic agents
These agents operate from persisted schedules. See cadence, next run, health and permission here; pause/resume or force a safe check when needed.
Exports use the current agent filters and contain structured run, model/tool cost, outcome, error, Directory image-attempt and audit data. Prompts, hidden reasoning, secrets, customer records and payment data are excluded. The latest 7-day snapshot is also embedded automatically in every Complete AI Project ZIP.
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On-demand agents
These agents never self-start. Each row explains what it does, when to use it, the model/cost lane and how to invoke it.
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Findings
Routine findings are triaged, investigated and routed automatically. You do not need to click Needs Investigation or manage this queue. Orbit only escalates a genuine owner/business decision or protected live approval.
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Investigations
Read completed investigations and Development Agent implementation packets here instead of hunting through Overview.
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Agent collaboration
Findings, evidence and requests passed between agents. Routine handoffs stay here and do not become Home Tasks unless explicit human action is required.
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Ask Orbit
This does not send a question to the AI.
In the Render dashboard, open the Orbit backend service, then Environment. The service needs an OPENAI_API_KEY for an OpenAI API project with available credit and access to the configured model. Save the change and let Render finish deploying it, then return here and select Check AI connection.
The optional ORBIT_AI_MODEL setting selects the model. Keep the existing model unless you deliberately change it. Never put the API key in this chat, a Development Note, a screenshot or a theme file.
A connected model can answer questions using the read-only information available to it. A successful connection check alone is not proof that its answers are correct.
Ask a question and Orbit Intelligence will answer from approved knowledge, live Development state and relevant read-only Vendor/event records.
Read only. This conversation stays in this page; up to 20 recent exchanges are used for context. Reloading or New conversation clears it.
The official technical and operational reference appears here.
Loading Orbit Intelligence…
Orbit Development
The permanent workspace for reviewing every Orbit surface, recording evidence and preparing a complete AI handover.
Live development register
Nothing is removed until it is verified complete. Screenshots, page context and discussion remain attached throughout testing.
Current mission
Reading the current release mission from Orbit OS.
Development acceleration
Mark-authored Development Notes are Lane A. Validated candidate patches can be written only into the sealed sandbox; production source and deployment stay protected.
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Protected production deployment
Upload one ChatGPT release ZIP. Orbit validates every path and hash, snapshots production, commits the backend atomically, deploys the exact Render commit, pushes only declared files to the live Shopify theme and keeps rollback ready until Acceptance is complete.
Checking deployment configuration…
New release
Only packages containing a valid ORBIT_RELEASE_MANIFEST.json can be staged. Uploading never changes production; deployment is a separate confirmed action.
Release history
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Secure external review
Shopify and other cross-site pages open in a dedicated review tab because modern browser security prevents reliable embedding. Keep Orbit Studio open and use the floating Quick Note button to record what you find.